LLANDARCY PARK LTD — MEMBERSHIP TERMS AND CONDITIONS
1. MEMBERSHIP
1.1 When you join LLandarcy Park LTD you are agreeing to be a member on a monthly/6monthly/annual basis, dependant on the agreed contract.
1.2 Monthly Contracts – One full Calendar month notice must be provided.
1.3 Fixed Annual Contracts – All monthly payments must be made. Once contract expires the contract will roll monthly unless cancelled.
1.4 Your membership is not transferable and starts immediately upon completion of the application.
1.5 Please inform us immediately in writing if your membership details change or if your personal details change.
2. MEMBERSHIP CARD
2.1 You will be issued with a membership card, which will be personal to you and remain the property LLandarcy Park LTD and you must return it when your membership comes to an end.
2.2 You must present your membership card to reception on each visit before using the facilities and report any loss of your card immediately.
2.3 Any misuse of your membership card may lead to our terminating your membership immediately.
3. THE FACILITIES
3.1 You will only be permitted to use the facilities provided your membership is current and fully paid up or you have made payment arrangements acceptable to LLandarcy Park LTD.
3.2 Details of current opening hours and facilities are displayed on notices and on the website www.llandarcyacademy.com. We may sometimes need to change opening hours or the facilities available, for example for maintenance, refurbishment or in the case of a major event taking place on site. If we need to do this we will, whenever possible, display notices reasonably in advance.
4. FEES
4.1 We reserve the right to charge a joining fee. When you become a member, you will be required to pay a monthly membership fee. These are displayed on notices at LLandarcy Park LTD and on our website www.llandarcyacademy.com.
4.1.1 If you pay membership fees monthly, they are payable in advance and are collected by Direct Debit on the 1st of the month. Each payment made is non-refundable.
4.1.2 If any Direct Debit is returned unpaid or if any other form of payment is not honoured for whatever reason, you shall pay us on demand, an administration fee of £25.00.
4.2 If your membership comes to an end, any joining fee may be payable on any renewal of membership.
4.3 All membership fees and other fees are reviewed periodically. We will give you at least 1 months’ notice of any change in membership fees.
4.4 LLandarcy Park LTD reserves the right to require satisfactory confirmation of the name, address and bank details of any member and to restrict the amount of cash it will accept in settlement of fees or other amounts due
4.5 A valid e-mail address will be requested on joining, if this will or cannot be supplied, a charge of £1 per letter of correspondence between the member and club will be levied. E-mail correspondence is free.
4.6 Failure to cancel a class booking at least 2 hours before the class start time will result in a charge at the casual Pay & Play rate for that specific class. Booking privileges will be suspended until the payment is made. Classes that are booked but not attended will also be charged at the casual Pay & Play rate for that specific class. Booking privileges will be suspended until the payment is made.
5. LLandarcy Park LTD Rules
As a member you must comply with LLandarcy Park LTD rules. These will be displayed prominently and principally relate to the use of the facilities and members’ conduct. We may (unless stated elsewhere in these terms) make reasonable changes to the rules from time to time. Copies are available on request.
6. USE OF EQUIPMENT AND FACILITIES
6.1 Your use of any of LLandarcy Park LTD equipment or facilities is entirely at your own risk, except to the extent that there is any negligence or breach of any legal duty by LLandarcy Park LTD staff.
6.2 Induction sessions explaining the safe and proper use of relevant equipment will be made available to you on joining. It is your responsibility to arrange an appropriate induction – you must not use any equipment or undertake any activity unless you are satisfied that you are competent to do so safely and properly.
6.3 You must take care to safeguard your own health and safety and that of other people whilst using the equipment and facilities.
6.4 You will be responsible for any harm or injury that you cause to yourself or another person or equipment to the extent that is caused through your unsafe or improper use of the equipment or facilities.
6.5 LLandarcy Park LTD will not be responsible for any loss, harm or injury to you to the extent that this is caused by your unsafe or improper use of the equipment or facilities or your failing to advise staff of a medical condition relevant to your use of these.
7. TERMINATION
7.1 TERMINATION BY LLandarcy Park LTD
We may terminate your membership immediately if:
• You commit a serious or repeated breach of these terms or rules (in particular, if you do not adhere to the safe and proper use of equipment facilities as instructed by our staff or on notices);
• You provide us with false details when applying for membership.
• You misuse your membership card.
If we terminate your membership for any of these reasons (or you terminate without giving the due notice period) you will remain liable to pay any outstanding membership fees.
7.2 TERMINATION BY YOU
You may terminate your membership immediately on giving notice in writing to LLandarcy Park LTD:
• If we commit a serious or repeated breach of these terms; or
• On grounds of the unavailability of facilities where the unavailable facilities comprise either a substantial part of any time or extent) then you may be entitled to compensation, but not to terminate your membership.
• If you terminate your membership under these circumstances, you will be entitled to an appropriate refund of membership fees
LLandarcy Park LTD may (also in its reasonable discretion) agree to terminate your membership if you suffer a medical condition which has a substantial and long-term adverse effect on your ability to continue with your usual usage of facilities. LLandarcy Park LTD may require reasonable evidence of your medical condition, such as a doctor’s certificate.
7.3 HOW TO TERMINATE
1. General Membership Cancellation Requirements
All members on a rolling monthly membership must provide one full calendar month’s written notice of cancellation.
• Notice must be in writing addressed to Llandracy park LTD
• The month after your cancellation request is received will be your final payment month.
• You may continue using the facilities until the end of that final month.
• Cancelling your Direct Debit does not constitute cancellation of your membership.
• You must receive written confirmation from Llandracy park LTD acknowledging receipt of your cancellation notice.
• Until written confirmation is sent, your membership remains active and payments will continue to be collected
2. Membership Types
A. Rolling Monthly Membership
• Requires one full calendar month’s written cancellation notice.
• Membership continues monthly until the cancellation process is completed.
• If notice is not provided, payments will continue and the membership remains active.
B. 12-Month Fixed-Term Membership
• The contract runs from January to December (12 payments total).
• The first payment is made in January, and the final payment in December.
• All 12 monthly payments must be made in full before the membership can be terminated.
• Early cancellation is not permitted; the full 12-month term must be paid.
C. 11-Month Fixed-Term Membership
• The contract runs from February to December (11 payments total).
• The first payment is made in February, and the final payment in December.
• All 11 monthly payments must be paid in full before the membership can be terminated.
• Early cancellation is not permitted; the full 11-month term must be paid.
3. Automatic Roll-Over
• If a fixed-term 11-month or 12-month membership is not cancelled with one full calendar month’s written notice before the end of its term:
• The membership will automatically convert to a rolling monthly membership.
• Normal monthly membership cancellation rules will then apply (one full calendar month’s written notice).
Upon terminating your membership, your vehicle registration will be removed in line with your last facility usage date. This will be confirmed in your membership termination confirmation email.
7.4 JOINING FEES NOT REFUNDABLE
Joining fees are not refundable on termination of membership under any circumstances. This is because your joining fee goes to the initial costs on your joining in relation to undertaking your health check, induction, training programme assessment and new member administration.
8. ACCIDENTS AND INJURIES
You must report any accident or injury you may have at LLandarcy Park LTD as soon as possible and in any event within 48 hours. We need this information to comply with our health and safety obligations and for insurance purposes.
9. MISCELLANEOUS FEES
We may charge a reasonable fee of up to £25 for any of the following: replacing lost membership cards, processing failed due direct debit payments, recovery of unpaid fees.
10. VALUABLES AND LIABILITY
LLandarcy Park LTD provides lockers for the storage of personal items and uses all reasonable efforts to provide a secure environment. Nevertheless, LLandarcy Park LTD cannot eliminate entirely the risk of theft, damage or loss of members’ personal possessions and we advise you not to bring valuable items such as jewellery or large amounts of cash to LLandarcy Park LTD.
Please note that although we do not limit liability for death or personal injury caused by our negligence, LLandarcy Park LTD will not be responsible or liable to you (except to the extent that we are negligent or in breach of any legal duty) for:
• Any loss or damage to any of your possessions not locked into one of the lockers provided.
• The items you choose to place in lockers (and it is strictly your responsibility to check that the locker is properly locked and secure before leaving possessions in it).
• The criminal acts of any person on the premises such as theft from lockers or vehicles or their contents.
• Any loss or damage of your possessions in excess of £200 in total.
• Loss or damage caused through misuse under any circumstances of stolen keys, wallets, purses, credit cards, debit cards, or cheque books.
• Loss or damage caused through a third party providing independent services or facilities to members on Club premises.
• Damage to or loss of or from vehicles and bicycles left in LLandarcy Park LTD car park or premises; or
• Events which we could not have foreseen or forestalled even if we had taken all reasonable care.
11. CCTV
In the interest of security and the health and safety of members and staff, LLandarcy Park LTD may operate CCTV cameras at various points inside and outside the premises. Access to recorded images will be restricted to authorised members of staff only.
12. CONTRACTUAL CHANGES
LLandarcy Park LTD may from time-to-time change or add to these terms for security, legal or regulatory reasons. Where reasonable, we will provide at least one month’s notice of any significant changes by displaying them on notice boards.
13. SALE OF LLANDARCY PARK LTD
In the event of the sale or disposal of LLandarcy Park LTD to another group/Company or to any other person we may transfer your membership to the new owner, and you will continue as a member and continue to pay your membership fees provided no changes to these terms or rules having a material adverse effect on your use LLandarcy Park LTD are made by the new owner. Any such disposal will not affect your contractual or statutory rights.
14. NOTICES
Notices from you to LLandarcy Park LTD must be in writing (email is acceptable) and addressed to the General Manager. LLandarcy Park LTD reserves the right to require evidence of posting or delivery where it has no record of receipt, or the date of any notice appears inconsistent with the date of receipt. In these cases, the notice will be deemed not given unless such evidence is produced. Any notice handed to LLandarcy Park LTD must be receipted.
Notices from LLandarcy Park LTD to you will be posted to you at your address in the membership records (or, where these terms permit, displayed on notice boards).
15. Vehicle Registration
It is the members responsibility to provide their vehicle registration number (VRN) when taking out a membership with Llandarcy Park LTD and when visiting the facility for the first time. This VRN will be added to the system permanently and removed when the membership is terminated, in line with the termination date of the membership. Individual memberships are issued one permit per membership, family memberships are issued two permits. If an alternative VRN is used when attending the facility, it is the members responsibility to ensure this temporary VRN is entered into the parking tablet at Main Reception to obtain a day permit for the VRN.